Meet Zoey Daniel
An adventurous tech enthusiast with a passion for learning.
Skills and expertise
Take Your Home or Project To The Next Level
Computer Networking
Trained as a Cisco Certified Network Associate (CCNA 09/2023), I have been optimizing, modifying, implementing and upgrading computer networks since 2010.
Server Virtualization
What started as an interest grew into a full-blown hobby, I am well versed in multiple virtualization techniques and regularly work in the Proxmox Virtual Environment at home.
Home Automation
From lighting to voice assistants, weather stations to scripted events, I can help you fine tune your IoT devices to work for you within the home.
Data Analytics & Visualization
Versed in PowerBI and Excel with a penchant for the details, I can help you find and present those pesky data points that may be difficult to discover.
Technical Support
On a friendly fact finding mission, I am a quick study, an adept learner and can quickly help you find a solution for even the most technical of problems.
Customer Service
With a friendly demeanor and a talent for simplifying concepts, I will make sure that anyone is thoroughly satisfied throughout the customer service journey.
About Me
Zoey is a ten year technology professional, earning their Bachelors of Science in Information Systems from the University of Texas at Arlington in 2015. Working as senior technical support and then in business analytics, Zoey is currently pursuing the world of Computer Networking and Administration and has received their CCNA certification.
EducatioN & Experience
2013 – 2015
University of Texas at Arlington
Bachelors of Science, Information Systems, 2015, GPA 3.67
cum laude.
2010 – 2013
North Central Texas College – Gainesville
Associate of Science, General Studies, 2013, GPA 3.95
magna cum laude.
2023
North Central Texas College – Gainesville
Cisco Systems Certificate, 2023. GPA 4.0
magna cum laude.
2023
Cisco Certified Network Associate
CSCO14353883
Date Certified: September 23, 2023. Valid through Sept 23, 2026.
2023 – Present
IT End User Support II – Santa Fe, NM
New Mexico Department of Health
Supporting health professional’s IT needs and contributing to the betterment of health for all of New Mexico.
2020 – 2022
Junior Business Analyst – Carrolton, TX
GLORY / Revolution Retail Systems LLC
Coordinating and working with customers and consultants to deliver reports and accomplish other data goals and presentations as requested.
2018 – 2020
2016 – 2018
Senior IT Help Desk Agent – Carrolton, TX
IT Help desk agent
Revolution Retail Systems LLC
Ensuring the functionality of cash recycling machines by providing expert support for Proof of Concept devices, high profile customers, and developing troubleshooting documentation for help desk staff.
2015 – 2016
e-commerce manager – Denton, TX
Computer Crusher Recycling Company LLC
Lead a sales team to promote the resale and reuse of end-of-life enterprise computer equipment.
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